When alignment breaks
First make the situation legible. Then repair the system that made confusion easy.
When delivery goes off course, Akshay’s first move is to reconstruct the situation without turning it into a search for blame: what was understood, what changed, who owns the next decision and what the team now needs.
Recovery means aligning the people involved, making ownership and escalation explicit, and restoring enough trust for work to continue. The durable fix is a clearer operating model—not making the lead permanently available as the rescue path.
Client-specific evidence remains private under contractual obligations.
